Question 1

Where do you deliver?

Accepted Answer

We deliver to Postcodes BT2, BT4, BT5, BT6, BT7, BT8, BT9, BT23, BT24 and BT27 only.

Some examples we are very pleased to deliver to are Ballygowan, Ballyhackamore, Balmoral, Bloomfield, Carryduff, Castlereagh, Dundonald, Gilnahirk, Lisburn, Moneyreagh, Newtownbreda, Ormeau, Rosetta, Saintfield or Stranmillis, if the delivery postcode is on the list (above).

Question 2

How much do you charge for delivery?

Accepted Answer

Same day, next day or nominated day delivery is £5.00

Please see our Delivery Info for further details.

Question 3

Can I include a personal message with my order?

Accepted Answer

You can add your message during checkout, along with the recipient's name and address. Your message will be hand written by the florist on a cute card to be presented with your gift.

Question 4

How much is same day delivery?

Accepted Answer

Same day delivery is £5.00.  Order by 3pm for same day delivery.

Question 5

How much is next day delivery?

Accepted Answer

Same day, next day or nominated day delivery is £5.00.

Question 6

How much is nominated day delivery?

Accepted Answer

Same day, next day or nominated day delivery is £5.00.

Question 7

What is cut off time for same day delivery?

Accepted Answer

Order by 3pm for same day delivery.

Question 8

Do you deliver to all of Belfast?

Accepted Answer

Unfortunately we are unable to deliver to all of Belfast.

We deliver to BT2, BT4, BT5, BT6, BT7, BT8, BT9, BT23, BT24, BT27.

Some examples we are very pleased to deliver to are Ballygowan, Ballyhackamore, Balmoral, Bloomfield, Carryduff, Castlereagh, Dundonald, Gilnahirk, Lisburn, Moneyreagh, Newtownbreda, Ormeau, Rosetta, Saintfield or Stranmillis, if the delivery postcode is on the list (above).

Question 9

Can I request a delivery time slot?

Accepted Answer

No, the florist contacts and arranges with the recipient when they'll be at home/office, to receive your Fresh flowers.  We'll let you know as soon as they're delivered.

Question 10

How does delivery work?

Accepted Answer

The florist contacts the receiving person using the phone number that you have provided and arranges delivery when they'll be at home/office to receive your Fresh flowers.  Your bouquet is personally delivered by hand and we'll keep you informed when it is successfully delivered!

Question 11

What is your flowers substitution policy?

Accepted Answer

On a small number of occasions, to ensure the brilliant Freshness that we pride ourselves on, the florist may select for your Bouquet, flowers slightly different from the picture but they will always be super Fresh and of equal or greater value.

Question 12

How do I contact you with a query?

Accepted Answer

Drop an email to
info@belfastflowershop.co.uk or phone 07979315044 and I'll strive to answer any question you may have or provide you with the information.

Question 13

Do you do click 'n collect?

Accepted Answer

No, we offer delivery by Hand.

www.belfastflowershop.co.uk is an online only shop.

Question 14

Do you have a physical shop that I can visit?

Accepted Answer

No, www.belfastflowershop.co.uk is an online only shop.

Question 15

How do I pay?

Accepted Answer

By credit or debit card.

Frequently Asked Questions

Frequently asked questions